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FAQ
FAQ
Coming to Bridges?
We want your night to be easy from the moment you arrive.
Here are answers to some of the questions we hear most often.
PLAN YOUR TRIP
Doors open 60 minutes before showtime unless otherwise noted on the event page.
We recommend arriving 45–60 minutes before showtime. This gives you plenty of time to park, make your way through entry, find your seat and grab a drink before the show.
Free public parking is available on surrounding roadways, in the parking structure at First Street and Columbia Avenue, and in the Metro parking lot on the south side of First Street and Columbia Avenue.
Parking availability can vary by event, so give yourself a little extra time on busy nights.
Yes! Bridges Auditorium is just a short walk from the Claremont Metrolink Station, making it easy to reach us by public transportation via Metrolink, the LA Metro Gold Line connection and local bus routes. Visit the Metrolink website for current routes, schedules and fares.
Bridges has designated locations for rideshare and guest drop-off/pickup.
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[EXPLORE DROP-OFF/PICKUP LOCATION]
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For everyone's safety, please use the designated area rather than stopping in active traffic lanes.
We want your visit to Bridges to be more than just the show. Before your event, ticket buyers will receive a Plan Your Trip email with our current recommendations for restaurants, bars, hotels and things to do nearby.
Check your inbox as your event gets closer.
Don't worry, we'll get you in. For concerts and similar events, you can generally enter and return to your seat throughout the performance.
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For ballets, theatrical performances, lectures and other events where movement may be disruptive, our team may ask you to wait for an appropriate break before getting you to your seat.
TICKETS & BOX OFFICE
The Bridges Auditorium Box Office is open Monday–Friday, 10 a.m.–4 p.m.
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On event days, the Box Office opens two hours before the show starts.
Digital tickets, QR codes and printed tickets are all accepted.
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Have your ticket ready before you reach the entrance to help keep the line moving.
For the safest purchasing experience, buy tickets directly through Bridges Auditorium or our authorized ticketing partner.
Tickets purchased through third-party resale sites are purchased at your own risk. Bridges Auditorium cannot guarantee the validity of tickets purchased from an unauthorized seller and may not be able to assist with lost, duplicated, invalid or fraudulent third-party tickets.
All ticket sales are final unless an event is canceled.
For postponed or rescheduled events, ticket options and instructions will be communicated directly to ticket holders.
If an event is canceled, postponed or rescheduled, we'll contact ticket holders using the email address associated with the ticket purchase and provide information about next steps.
Yes. Every guest, regardless of age, must have a ticket to enter Bridges Auditorium.
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Unless otherwise noted on the event page, Bridges events are open to guests of all ages.
We're happy to help.
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Call the Box Office at: (909) 607-1139
Email the Box Office at: boxoffice@bridgesauditorium.com
We are avaiable during regular business hours.
ACCESSIBILITY
Accessible seating can be purchased directly through our website along with other tickets.
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We encourage guests who need accessible seating or other accommodations to contact our Box Office directly. Every guest's needs are a little different, and we're here to help make sure your experience works for you before you arrive.
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Contact us at (909) 607-1139 or boxoffice@bridgesauditorium.com.
Yes. Accessible parking and drop-off options are available near Bridges Auditorium.
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Yes. Assistive listening devices with headphones are available, as well as inductive loop options for guests who use compatible hearing aids.
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Contact the Box Office or speak with a member of our team when you arrive and we'll help get you set up.
Some events offer live captioning. Availability varies by event, so please contact the Box Office in advance if captioning would help you enjoy the performance.
Yes. Service animals as defined by the Americans with Disabilities Act are welcome at Bridges Auditorium.
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If you're planning to attend with a service animal, you're welcome to contact the Box Office in advance so we can help identify seating that provides appropriate space while keeping aisles and exit paths clear.
Please reach out. We want to understand your specific needs and determine how we can best accommodate your visit.
Call the Box Office at: (909) 607-1139
Email the Box Office at: boxoffice@bridgesauditorium.com
We are avaiable during regular business hours.
WHILE AT BRIDGES
Outside food and beverages are not permitted, with the exception of sealed water bottles.
Yes. Beer, wine, cocktails, non-alcoholic beverages and light prepackaged snacks are available for purchase at our bars and concession areas.
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Offerings may vary by event.
We accept cash, major credit and debit cards, and major contactless payment methods.
Bridges Auditorium has a no re-entry policy once your ticket has been scanned.
Smoking and vaping are not permitted inside Bridges Auditorium.
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A designated smoking area is available within the event perimeter, allowing you to step outside without leaving the secured venue area.
Personal smartphone photography and video are welcome unless otherwise noted for your event. Please be courteous to the guests around you and keep your flash off throughout the performance.
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Professional film cameras, DSLR cameras and professional recording equipment are not permitted without prior written consent from both the artist and Bridges Auditorium.
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Artist policies may vary by event, so additional restrictions may apply.
Lost something during your visit? Contact the Bridges Auditorium Box Office at
(909) 607-1139 or boxoffice@bridgesauditorium.com during regular business hours.
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We'll do our best to reunite you with your belongings.
BAGS, SECURITY & WHAT CAN I BRING
Bags should be no larger than 12" x 12" x 6". Small purses, clutches and similar personal bags are welcome.
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Backpacks, luggage and oversized bags are not permitted. Exceptions will be made for medically necessary items.
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All bags are subject to inspection.
All guests are subject to security screening before entering Bridges Auditorium. Screening procedures may vary depending on the event and may include bag inspection and additional security measures.
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For the quickest entry, bring only what you need and have your ticket ready before reaching the entrance.
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Additional security requirements or restrictions may be implemented at the request of an artist, tour or event organizer.
To keep the experience safe and enjoyable for everyone, please leave the following items at home:
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Weapons of any kind
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Outside food or beverages, except sealed water bottles
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Illegal drugs or substances
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Professional cameras, DSLR cameras, detachable lenses or professional recording equipment without prior authorization
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Laser pointers
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Drones
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Selfie sticks, tripods or monopods
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Large bags, backpacks or luggage
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Glass containers
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Fireworks or explosives
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Noisemakers
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Signs, banners or objects that obstruct another guest's view
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Balloons
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Large floral arrangements
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Any item venue management determines could present a safety concern or interfere with the event
Individual artists and events may have additional restrictions. When that's the case, we'll do our best to communicate those requirements before the show.
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ABOUT YOUR SHOW
Unless otherwise noted on the individual event page, Bridges events are open to all ages.
Remember that every guest, including infants and young children, must have their own ticket.
The time listed on your ticket is the scheduled start of the event.
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Artist schedules can change, so we generally don't recommend relying on unofficial set times posted elsewhere.
It depends on the show. When an opening artist is announced in advance, we'll include that information on the event page.
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Lineups and schedules are subject to change.
Show lengths vary by event, and exact end times aren't always available in advance.
Of course! At concerts and similar events, guests are generally free to visit the bar, restroom or lobby throughout the performance.
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For ballets, theatrical performances, lectures and other events where movement may be disruptive, we may ask you to wait for an appropriate break before returning to your seat.
